"I bought my first condo 12 years ago and hired on Susie, who was representing the seller, as my agent. Back then in 2008, even though my partner at the time led the process with Susie, I found Susie to be extremely trustworthy and professional. Fast-forward to 2020 COVID times, I'm still in the same condo in Chicago and am now looking to sell and purchase a home and I went with Susie again. LOOK NO FURTHER. With Susie Kanter, Natalie and the Kanter Team, you get the very, very best in the industry + 100% honesty and integrity + 100% hard work + 100% no nonsense + patience to explain and answer any/all questions you may have. Susie is not only a true professional, she is approachable, personable, and overall very enjoyable to work with. For the sale of our home in Boystown, she was very helpful and pragmatic in what we needed to do to ready our house and shared her list of painters, electricians, plumbers. With this home, we had our doubts on whether we'd be able to sell quickly given the location of our home; however, Susie trusted her facts (data/comps), and was able to sell our home to the 2nd buyers who visited our home. With purchasing our home, we literally looked at 60 homes in the North Shore, and even had to back out of 1 home due to unmade seller disclosures. No, I am not (THAT) picky :) Not once did Susie push us into any decisions; in fact, she ALWAYS told us when we were overpaying, because that's just the person she is - honest, and she sticks to the facts. Did I mention that you also gain access to Susie's amazing network when you work with her? As a veteran in this space, she chooses and works with the very best in the industry. I've since recommended Susie to my network who are considering buying/selling. Susie will always be my first call. You will never look back."
Isabella & Ed C.
"There is no one wiser, more trustworthy, more professional, and perhaps most importantly, more understanding and genuinely kind, than Susie. From the moment we met, Susie demonstrated that her number one priority was to understand us and our unique needs, our must-haves and our nice-to-haves, at which point she essentially became an extension of us with the expertise to boot. No question went unanswered, even when those questions might have come late at night by text. :) Not only did Susie help us find our dream home, she also worked day and night with us during the early months of the COVID pandemic, instilling confidence in us that not only would she facilitate the purchase of our new home along with the sale of our old home, but also that it would be a safe, careful and healthy process throughout. Susie became family during the process, and remains near and dear to us to this day. We could not recommend anyone better, nor more suited to the task, than Susie"
Jon & Danielle R.
"We'd always heard how painful first time home buying is, but thanks to Susie and her team, that was not our experience at all. She was helpful, knowledgeable, and kind. She was extremely responsive, and always answered any questions we had. She helped us every step along the way and we can't recommend her enough! We love our new condo!"
Laura M and Troy H
"As a first time homeowner, I wanted a realtor who was experienced, patient, informative, and committed to being my advocate. Susie was all of those things and much more.
From the very beginning, Susie was very responsive and went out of her way to answer every single question, even ones that we had not thought to ask. During our initial condo viewings, she went over tedious details, explaining basic concepts and things for us to look for during our visits. When we eventually found our current condo, she helped us strongly negotiate and was not afraid to tell us when we were being too ambitious. Further, she helped us through a quite painful attorney review process and maintained her composure and professionalism, even when dealing with situations that were extremely frustrating.
Further, Susie's great relationships have helped us tremendously. Between her relationship with our attorney (Harley Rosenthal) and her relationships with other key individuals (e.g. contractors/electricians) that we continue to use, we have found tremendous value. With Susie, she is not just there for the transaction - She is there for the long haul. Specifically, we appreciated how she constantly asked for (and listened to) our feedback as she is committed to continuous improvement and the client experience.
Finally, it is worth noting that our closing and the final steps of the condo purchase were done in the midst of the COVID-19 crisis. In a time of uncertainty and stress, Susie was patient and understanding as both her and Harley assisted as best they could during an unprecedented period. Although the stay at home order prevented us from seeing Susie in person during the closing, we imagine we will be seeing more of her during the future!"